General Terms and Conditions of Sale

MyFarm Dubai – The Oasis Earth FZCO

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1. Scope of Application

These General Terms and Conditions of Sale (GTCS) apply to all orders and deliveries of products offered by MyFarm Dubai

(The Oasis Earth FZCO) via its website or through direct agreements.

By placing an order, the client agrees to these terms in full, without exception.

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2. Product Characteristics

All products offered are natural, seasonal, and harvested fresh. D

ue to the nature of organic farming, product availability, size, shape, color, and taste may vary.
All photos on the website are non-contractual and provided for illustrative purposes only.

They do not guarantee the exact appearance of the delivered product.

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3. Ordering and Delivery

Orders are subject to availability. MyFarm Dubai reserves the right to cancel or modify an order based on stock, climate conditions, or other factors related to natural production.
Delivery times are estimates and not binding.

Delays will not result in compensation or cancellation rights.

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4. Pricing and Payment

All prices are in AED and may be subject to change without notice.

Payment is required upon ordering unless otherwise agreed in writing.

Late payments may incur interest charges or result in suspension of supply.

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5. Returns and Refunds

Due to the perishable nature of our products, returns are not accepted under any circumstances.
If a product is received damaged or of unsatisfactory quality, the client must notify us within 24 hours of delivery with photographic evidence.

Each case will be reviewed, and compensation (if any) will be at the sole discretion of MyFarm Dubai.

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6. Liability

MyFarm Dubai is not liable for any indirect, incidental, or consequential damage resulting from the use or consumption of its products.
It is the responsibility of the client to ensure proper storage and handling of fresh produce upon delivery.

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7. Food Safety and Compliance

All products are grown and handled following UAE organic regulations and food safety guidelines.

However, due to the nature of agricultural production, absolute guarantees cannot be made against trace environmental contamination.

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8. Force Majeure

MyFarm Dubai shall not be held responsible for failure or delay in fulfilling its obligations due to events beyond its control, including but not limited to natural disasters, supply chain disruptions, pandemics, or governmental restrictions.

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9. Intellectual Property

All content on the website (texts, photos, logos, designs) is the exclusive property of MyFarm Dubai and may not be used or reproduced without prior written permission.

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10. Jurisdiction

These terms are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai.